Stay on top of the latest thinking about Business Process Outsourcing (BPO) and Contact Center solutions, everything from to the best outsourcing destinations to best practices for multilingual project implementation.

Archive: November, 2010

Can Bulgaria become the Silicon Valley of the Black Sea?

On November 11, the American Chamber of Commerce in Sofia hosted “Realising the Potential – Bulgaria on the Outsourcing and Off-shoring Map.” At the conference, leaders of Bulgarian private industry and government took an important first step towards collectively positioning Bulgaria as a nearshoring destination of choice for Western companies.

Romania’s multilingual culture attracts call center outsourcing

Let’s start with a riddle, which might require both your ingenuity and careful business thinking to guess the answer. What do the following 3 people have in common?

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