CallPoint New Europe has won the Best Romanian Call Center award, in the Medium Enterprise category. The Company was honored with this prestigious accolade at the fourth edition of the Customer Care Conference and Expo, which took place on May 16th, 2012, at Novotel, Bucharest.
The event brought together the major contact center companies in Romania, as well as leading experts from top firms active in various fields of business. This is the most important Eastern European event addressing the customer care industry, with a focus on strategic marketing insights.
According to the members of the jury, CallPoint was awarded for its ‘high standard of professionalism, thus ensuring a quality service for customers, a positive working environment for employees and also profitability’.
Receiving the award, Grégoire Vigroux, co-founder of CallPoint New Europe Romania, told the audience,
CallPoint is very pleased to be recognized by the business community with this important award. We are proud to be counted among the most quality-centric companies in Romania who strive for high levels of customer excellence. This prize also comes at the perfect time, because we will be celebrating the fifth anniversary of CallPoint in Romania next week.
The Best Call Center award has galvanized CallPoint for 2012. Our commitment to all our clients for this year is to maintain our focus on delivering high-quality contact center services while sustaining our growth in Romania.
For more details about the Customer Care Conference and Expo, click here.